Delivery Information
Each product on the website provides an estimated normal delivery period, this is based on the product being in stock at the time of order and excludes any factors affecting the supply chain outside of our control. Where delivery will be longer than the estimated period shown on the website we will advise prior to processing the order. Where a product is not in stock either with ourselves or our supplier we will advise before proceeding with any transaction.Please note that all deliveries are kerbside only and require a signature, and that unpacking, positioning or installation is not included unless specifically stated or arranged. It is assumed that assistance is available for all deliveries should it be required, where assistance is not available this may be classed as a refused delivery.
The Company reserves the right to impose a handling charge where deliveries are refused as a consequence of no assistance or authorised person to sign for any goods.
If Goods are accepted from a carrier without prior checking, or signed for 'unexamined', no claim whatsoever can be accepted by the Company. It is the responsibility of the buyer or their agent(s) to inspect the goods immediately, sign the delivery note accordingly and where applicable inform the Company immediately of any alleged damage or shortages. The Company has no liability for any damage caused during off-loading.
No claim for damage in transit or shortage in delivery will be considered unless immediate notice is given verbally and in writing both to the carrier and to the Company within three days of receipt of the goods, followed by a more detailed claim within ten days of receipt of the goods. No goods returned to the company or will be accepted without prior written authorisation. A breach of these conditions shall debar the buyer from making a claim.
The Company reserves the right to impose a handling charge where deliveries are refused as a consequence of no assistance or authorised person to sign for any goods.
If Goods are accepted from a carrier without prior checking, or signed for 'unexamined', no claim whatsoever can be accepted by the Company. It is the responsibility of the buyer or their agent(s) to inspect the goods immediately, sign the delivery note accordingly and where applicable inform the Company immediately of any alleged damage or shortages. The Company has no liability for any damage caused during off-loading.
No claim for damage in transit or shortage in delivery will be considered unless immediate notice is given verbally and in writing both to the carrier and to the Company within three days of receipt of the goods, followed by a more detailed claim within ten days of receipt of the goods. No goods returned to the company or will be accepted without prior written authorisation. A breach of these conditions shall debar the buyer from making a claim.